Terms of Service

Overview & Agreement

These Terms of Service ("ToS") are a legally binding agreement between you ("User", "Client", or "you") and Roblinx Infotech LLP ("Roblinx", "we", "us", or "our"), a technology services company registered in Ahmedabad, Gujarat, India.

These ToS govern your use of the Roblinx website at www.roblinx.com and all digital services, tools, portals, or communications made available by Roblinx. They apply whether you are browsing our website, submitting an enquiry, subscribing to our newsletter, or engaging us as a service provider.

If you are using our services on behalf of a business or organisation, you represent that you have the authority to bind that entity to these ToS.

Who Can Use Our Services

To access or use the Roblinx website and services, you must meet the following criteria:

• You must be at least 18 years of age, or the age of legal majority in your jurisdiction
• You must have the legal capacity to enter into a binding contract
• You must not be prohibited from receiving services under applicable law in your country or region
• If acting on behalf of a company, you confirm you are authorised to represent and bind that organisation

Roblinx reserves the right to refuse service to anyone at its sole discretion, without obligation to provide a reason.

Acceptable Use of Our Website

Our website is provided for informational and business engagement purposes. The following outlines acceptable and prohibited activities when visiting www.roblinx.com:

Violation of acceptable use policies may result in immediate restriction of access to our website and services, and may be reported to relevant authorities.

Engaging Roblinx for Services

When you engage Roblinx to deliver technology services — whether web development, mobile app development, design, or cloud solutions — the following principles apply:

• All engagements are formalised through a signed proposal, Statement of Work (SOW), or service agreement that defines scope, deliverables, timelines, and pricing
• Work begins only after both parties have agreed to the project terms and the required advance payment has been received
• Any changes to agreed scope must be submitted in writing and may be subject to additional time and cost (change request process)
• Clients are responsible for providing timely feedback, content, and approvals to keep projects on schedule; delays caused by the client may affect delivery timelines
• Roblinx will communicate progress through agreed channels and milestones as outlined in the project plan

Content & Materials You Provide

In the course of delivering services, clients often supply content such as text, images, brand assets, data, or third-party licences. By submitting such materials to Roblinx, you confirm that:

• You own or have the necessary rights, licences, and permissions to use and share all submitted materials
• The materials do not infringe the intellectual property, privacy, or other rights of any third party
• The materials do not contain anything unlawful, defamatory, obscene, or harmful
• You grant Roblinx a limited, non-exclusive licence to use the submitted materials solely for the purpose of delivering the agreed services

Roblinx is not responsible for verifying the ownership or legality of materials provided by clients and accepts no liability for claims arising from client-supplied content.

Intellectual Property Rights

All content on the Roblinx website — including text, graphics, logos, icons, case studies, source code samples, and multimedia — is owned by Roblinx Infotech LLP and is protected under applicable intellectual property laws.

Regarding project deliverables:

• Custom deliverables (code, design, documentation) developed exclusively for a client are transferred to that client upon receipt of full and final payment as per the agreed contract
• Until payment is received in full, all deliverables remain the intellectual property of Roblinx
• Roblinx retains the right to use underlying frameworks, methodologies, libraries, and general know-how developed during any project for future work
• Open-source or third-party components integrated into a project remain subject to their own respective licences

Third-Party Integrations & Links

Roblinx may use third-party tools, platforms, and services in the course of delivering projects or operating our website. These include hosting providers, analytics platforms, project management tools, payment gateways, and cloud infrastructure services.

• Third-party tools are selected based on reliability, security, and fitness for purpose
• Roblinx is not responsible for the practices, policies, or performance of third-party platforms
• Links on our website to external sites are provided for convenience and do not constitute an endorsement
• Clients integrating third-party APIs or services within their projects are responsible for compliance with those providers' terms and licences

We encourage clients to review the terms and privacy policies of any third-party services used within their project.

Website & Service Availability

Roblinx strives to maintain the availability and performance of our website at all times. However, we do not guarantee uninterrupted, error-free access. Our website or services may be temporarily unavailable due to:

• Scheduled maintenance, upgrades, or system improvements
• Unplanned outages caused by hosting, infrastructure, or third-party failures
• Circumstances beyond our reasonable control, including natural disasters, cyberattacks, or internet disruptions

For active client projects, planned maintenance windows will be communicated in advance wherever possible. Roblinx will not be liable for losses arising from downtime caused by events outside our control.

Limitation of Liability

To the maximum extent permitted by applicable law, Roblinx Infotech LLP shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss or corruption of data or systems
• Business interruption or operational downtime
• Damages arising from reliance on information on our website
• Any actions or failures of third-party services or integrations

Roblinx's total cumulative liability to any client under these ToS or any related service agreement shall not exceed the total fees paid by that client to Roblinx in the three (3) months immediately preceding the event giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Roblinx Infotech LLP, its directors, employees, contractors, and agents from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from:

• Your breach of these Terms of Service or any applicable law or regulation
• Your use of our website or services in a manner not authorised by these ToS
• Any content or materials you submitted to Roblinx that infringe a third party's rights
• Any misrepresentation made by you in connection with your engagement with Roblinx

Roblinx will notify you promptly of any such claim and will cooperate reasonably with your defence, provided that you take primary responsibility for the matter.

Suspension & Termination of Access

Roblinx reserves the right to suspend or terminate your access to our website or services at any time, with or without notice, if:

• You violate any provision of these Terms of Service
• You engage in fraudulent, abusive, or harmful conduct
• Continuing your access would expose Roblinx or third parties to legal or security risk
• Required to do so by applicable law or regulatory authority

Upon termination, any outstanding payment obligations become immediately due. Provisions relating to intellectual property, indemnification, confidentiality, limitation of liability, and governing law shall survive termination of these ToS.

Governing Law & Jurisdiction

These Terms of Service are governed by and construed in accordance with the laws of the Republic of India. Any dispute, disagreement, or legal claim arising from or in connection with these ToS — including questions of validity, interpretation, or enforceability — shall be subject to the exclusive jurisdiction of the competent courts in Ahmedabad, Gujarat, India.

Where a dispute arises, both parties agree to first attempt resolution through good-faith negotiation for a period of no less than 30 days before initiating any formal legal proceedings.

If you are accessing our services from outside India, you are responsible for compliance with the local laws of your jurisdiction. Nothing in these ToS limits Roblinx's ability to seek injunctive or equitable relief in any court of competent jurisdiction.